Privacy Policy

At Netheken Tours we are committed to protecting and respecting your privacy. This Data Protection and Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website. By accessing or using our Website, you consent to the practices described in this policy.

We may collect personal data from you when you interact with our Website, such as when you:

• • Submit a contact form or request information;
• • Subscribe to our newsletter or promotional communications;
• • Register for events or create an account on our Website;
• • Request for our services.

The personal data we may collect includes, but is not limited to, your name, email address, phone number, payment details, IP address, and any other information you voluntarily provide.

The personal data we collect will be used for the following purposes:

• • To provide you with the products, services, or information you request;
• • To communicate with you, including sending updates, Emails, and promotional offers (with your consent);
• • To process transactions and payments;
• • To improve our Website and services through analysing user behaviour;
• • To comply with legal obligations or resolve any disputes.

We will retain your personal data only for as long as necessary to fulfil the purposes outlined above or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

Our Website uses cookies and similar tracking technologies to enhance user experience, analyse usage, and provide targeted advertising. By using our Website, you consent to the use of cookies in accordance with our Cookies Policy.

You can control the use of cookies through your browser settings, but please note that blocking certain cookies may impact your ability to use some features of the Website.

We take the security of your personal data seriously and have implemented reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We do not sell, trade, or rent your personal data to third parties. However, we may share your personal data with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you, provided that they agree to keep this information confidential and use it solely for the purposes specified by us.

We may also disclose your personal data when required by law, in response to a court order, or to protect our rights or the rights of others.

If we transfer your personal data outside of Kenya, we will ensure that such transfers are compliant with the Kenyan Data Protection Act, 2019 and other applicable laws. We will ensure that the recipient country offers an adequate level of protection or will take appropriate measures, such as using contractual clauses, to ensure your data is protected.

Under the Kenyan Data Protection Act, 2019, you have the right to:

• • Access the personal data we hold about you;
• • Correct any inaccuracies in your personal data;
• • Request the deletion of your personal data;
• • Object to the processing of your personal data in certain circumstances.

If you wish to exercise any of these rights or have any questions about your data, please contact us at the information provided below.

If you have any concerns about the processing of your personal data, or if you would like to make a complaint, you can contact our Data Protection Officer (DPO) at +254704225285/+254723602705

We may update this Data Protection and Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

For any privacy-related inquiries, please contact us at:

Email: info@netherken.com